Did You Know?

  • For over-the-counter smoking cessation aids to be eligible under the Plan, they must be prescribed by a physician AND dispensed by a pharmacist.
    Read more about the Drug Benefit
  • When you fill your prescriptions using your PSHCP Benefit Card at the pharmacy, you do not need to submit a paper claim.
    Read more about Claims
  • You can receive your claim reimbursement faster by signing up for Direct Deposit through the Sun Life Member Services website at www.sunlife.ca/pshcp.
    Log into my Sun Life account
  • Prior to incurring expenses for nursing services, your physician must fill out a questionnaire so that Sun Life can determine if the services are eligible under the Plan.
    Read more about Nursing Services
  • There are approximately 600,000 Plan members, of which 46% are pensioners.
    Read more about the PSHCP
  • Drugs used for treatment other than what is recommended by the drug manufacturer (off-label indications) are not eligible under the Plan, even when such usage is recommended by a physician.
    Read more about the Drug Benefit
  • Appeals related to denied claims must be submitted within 12 months of the date of your claim statement.
    Read more about Appeals
  • An application form is required when you join or leave the Plan, amend your coverage level, transfer your coverage type, or apply for survivor benefits.
    Read more about Managing my Coverage

Impacts of the Covid-19 pandemic on the PSHCP - Member Satisfaction Survey??

In response to the COVID-19 pandemic, the Government of Canada implemented temporary changes to the Public Service Health Care Plan (PSHCP), effective March 24, 2020. These changes were designed to help PSHCP members and eligible dependants continue to have access to their health care benefits amid the social distancing restrictions. If you are a member of the PSHCP, please share your level of satisfaction with the information you received about these changes by completing the survey below.

The survey is conducted by SimpleSurvey and will take approximately three minutes to complete. All results are strictly confidential. All data will be stored in Canada on Canadian servers. See our?Privacy Policy?for more information on the collection and retention of data.

Please take a few minutes to share your views with us!