Questions About Your Claim

If you have any questions about your coverage or the status of your claims, please direct your inquiries directly to Sun Life.

If you have questions about claims submitted for expenses incurred outside of Canada, or if you have Comprehensive Coverage, please direct your calls to Allianz Global Assistance. In certain cases you may also need to contact Sun Life for additional information.

Please note that the Administration Authority does not have access to member files and cannot provide information about the claims you have submitted to the PSHCP.

Impacts of the Covid-19 pandemic on the PSHCP - Member Satisfaction Survey??

In response to the COVID-19 pandemic, the Government of Canada implemented temporary changes to the Public Service Health Care Plan (PSHCP), effective March 24, 2020. These changes were designed to help PSHCP members and eligible dependants continue to have access to their health care benefits amid the social distancing restrictions. If you are a member of the PSHCP, please share your level of satisfaction with the information you received about these changes by completing the survey below.

The survey is conducted by SimpleSurvey and will take approximately three minutes to complete. All results are strictly confidential. All data will be stored in Canada on Canadian servers. See our?Privacy Policy?for more information on the collection and retention of data.

Please take a few minutes to share your views with us!