PSHCP Privacy Policy


  1. We promise to protect your privacy and treat the information you give us as confidential.
  2. The information you provide will be used only for research purposes.
  3. We will not release your personal information to any third party without your consent.
  4. We will never try to sell you anything and we will never sell your personal data to anyone. We are not telemarketers, we are market researchers interested only in your opinions and behaviour.
  5. Your decisions about participating in a study, responding to specific questions, or discontinuing participation will be respected without question.

Click here for more information about research purpose and general principles
(Level 2).

Click here for a comprehensive statement of our privacy policies and principles
(Level 3).

Click here for a list of definitions.

Click here for the Ten Principles of Privacy.

Additional Information

For more information regarding the PSHCP-AA Privacy Policy, please contact the Access to Information and Privacy Coordinator by email at or by mail at:

Federal Public Serive Health Care Plan Administration Authority
Box 2245, Station D
Ottawa, ON?? K1P 5W4

Attention: Access to Information and Privacy Coordinator

Please visit the Privacy Commissioner of Canada’s website at?

Impacts of the Covid-19 pandemic on the PSHCP - Member Satisfaction Survey??

In response to the COVID-19 pandemic, the Government of Canada implemented temporary changes to the Public Service Health Care Plan (PSHCP), effective March 24, 2020. These changes were designed to help PSHCP members and eligible dependants continue to have access to their health care benefits amid the social distancing restrictions. If you are a member of the PSHCP, please share your level of satisfaction with the information you received about these changes by completing the survey below.

The survey is conducted by SimpleSurvey and will take approximately three minutes to complete. All results are strictly confidential. All data will be stored in Canada on Canadian servers. See our?Privacy Policy?for more information on the collection and retention of data.

Please take a few minutes to share your views with us!